Author Archives: Total Tech Repair

Do TVs come with mounting brackets?

tv mount on wall

Do TV mounts have to be on studs?

Wow, back before 2000, other than in a bar, hospital, or hotel room, why would you need bracket for a TV mount?!  When it comes to televisions, things have changed a lot the past 20 years, even the past 10 years.  Everyday, something new is coming out with televisions it seems. 

A television isn’t in a console or sitting on a TV stand anymore. They are bigger but yet lighter, and tv mount to drywalls today, with the wiring often hid in the wall behind it. If you’re the average person, you probably don’t know how a TV mounts to the wall, or how to wire it so the wiring doesn’t show. You may be asking “…. is tv mounting hard?”, as you watch the contractor installing and mounting yours. 

Mounting tv can’t find studs is a common problem, but not one that can’t be worked around. Other methods of mounting a TV on a wall without studs can be done by any of these methods, keeping the TV’s size and weight in mind: 

Molly Bolts or Toggle Anchors: When you don’t have wall studs, this is one of the best and easiest ways to get your TV mounted to the wall. Consider the size and weight of the TV and then find a molly bolt or anchor that matches the matching shape, size, and the type of wall you’re mounting the TV to.

These types of fasteners go direct through the wall then anchor to themselves on the back.  The toggle at the end is what will prevent your TV from coming off, making this a sturdy option for a TV mount system. The  wall is resistant to TV weight force and no, the wall won’t collapse or crumble. 

  • Mounting Plate: Another choice you may consider is a mounting plate that is installed with the toggle anchors described above. These are metal or plywood and have the option to use more anchors for security. This method has the least visual appeal and isn’t a popular choice for homes.
  • The Ceiling: Not a common option, but it offers a touch of sophistication and no studs are needed, but you may need professional help for installing. A ceiling with beams are ideal for a TV mount, providing the same result that wall studs would. The ceiling height and TV weight need to be factored in before you move forward with this option. 

What size screw do I need to mount my TV?

It is funny how when something new comes out, in this case, flat screen televisions and TV mounting, it creates the need for something else and to standardize the basics, like screws. If the TV mount you are installing has VESA screws, the bracket and screws will be universal. 

What is VESA? Video Electronics Standards Association, the standard size that was created for the measurements or locations of the TV mount threaded screw holes of any brand LED TV are the same. 

When the flat screen TV mount started, the diameter and thread of the screws were different for each manufacturer, thus making it difficult for you, or a professional, to do a TV mount. Today, they are required to be consistent within the industry, making life so much easier for us consumers! 

So, the answer to your question is , measurements are metric, even in the United States. Depending on your TV mount size, you can cross-reference to the screw size needed:

The Hole PatternThe Screw Size
75MM x 35MMM4 X 8MM
75MM X 75MMM4 X 10MM
100MM X 100MMM4 X 10MM
200MM X 200MMM6 X 8MM
people enjoying mounted tv

Do TV wall mounts leave big holes? And Does mounting a TV damage the wall?

 If you haven’t done a  tv mount or stand for your new TV won’t work, the wall TV mount is the most obvious option. You need to use a wall with a solid wall stud because a regular drywall will not support the weight of a TV. Even with all the molly bolts and toggle anchors you use, it will in short time, fall off the wall. Yes, that will tear out the drywall with the TV mount, TV, and anchors or bolts. 

What if you can’t find a wall stud? Then we recommend hiring a professional service for your TV mount project.  It may be some money to spend, but its is better than having to replace the drywall and all that entails. When you have a professional do your TV mount, have them take it down should you move or want to move the TV mount. This will minimize any possible wall damage, and if there is wall damage, it will be their responsibility. 

As we mentioned earlier all TV manufacturers adhere to the VESA screw, the universal screw that allows all TV mounting jobs to use the same size screw. You need to choose a wall that has wall studs or use any of the other methods we have reviewed here. The other option is to hire a professional to complete your TV mount project. 

Another bonus about TVs today, you can choose a tilt tv mount vs full motion, which means, you can choose a fixed TV mount or a tilting TV mount, adjustable based on screen sizes between 19” and 65”. The main factor you need to be concerned with is the TV’s weight and whether your wall is going to be able to handle that without damaging the wall, or the TV if it falls. Call (631) 517-0021 today for help with TV mounts in Long Island, NY.

What Is the Ideal Size for a Home Theater Room?

A Home Theater Set-Up

What is the ideal size for a home theater room?

We’re spending a lot of time at home these days looking for ways to stay entertained. One of the best ways to improve your entertainment experience while at home is to install a home theater. How much room do you need to create an ideal home theater experience? Ideally, the more space you have, the better. That said, for the most immersive experience you ideally want to have a space that measures 20-feet long by 15-feet wide. Unless you already have the space, or you’re planning to do some serious remodeling, with the right tweaking most people can make do with the space they already have. If you are considering home theater installation in Long Island, NY, TotalTech Repair can transform any room into an entertainment center. Get started by calling (631) 517-0021.

How do I setup a home theater in a small room?

While a large room is ideal for a home theater installation, not everyone has the space available. If you want to create a home theater but only have a small space in which to do it, you’ll have to put quite a bit of thought into these elements:

  • Sound: For a fully immersive experience, the sound is one of the most important aspects of your home theater. You want to get a surround-sound effect without drowning in noise. For a small room, even a 3.1 system can be adequate, even though this isn’t true surround sound. A 5.1 surround-sound system should be more than enough for a small room.
  • Seating: You’re going to have to find a balance between space and comfort when it comes to seating in a small room. You’ll have to determine exactly how many people you want to be seated and how much space you want between seats. You also want to determine an ideal space between your seats and screen. Eighteen- to 24-inches between rows is typical seat spacing.
  • Location of your TV or screen: The space between seats and screen will be just as important to the experience as sound. You can determine the minimum distance between your screen and seating by multiplying the horizontal length of the screen by two or get the maximum distance by multiplying this length by five.

How do I know what size my home theater screen is?

Whether you’re using a projector or a TV, having the right size screen for your home theater can make or break the viewing experience. For the best viewing experience, you’re going to place your seats at a minimum distance that’s about twice the screen’s horizontal length. Several websites provide screen size calculators to help you determine the best size screen for your home theater.

Is a home theater system worth it?

If you are thinking about a home theater installation, will it really be worth your while to do so? Here are some pros and cons to weigh:

Pros

  • You have complete control over how you consume your media. You can watch movies and TV or play games or listen to music. You can pause or rewind when you want or need to do so.
  • Long-term savings. You won’t need to go to movie theaters because you can replicate the experience at home.
  • You’re able to entertain several guests with movie nights or watch parties for sports or other events.

Cons

  • Significant upfront investment in technology including projectors and sound systems.
  • Will probably need some kind of noise dampening material.
  • Activities in the room are limited to entertainment.

Does a home theater increase home value?

Several things will influence whether or not a home theater installation will add to your home’s value. Currently, because so many people are staying at home and looking for entertainment avenues, installing a home theater will add value to your home. If you live in a neighborhood where more homes have them than not, they can be a selling point. If you don’t have a home theater but another home in the neighborhood does, that home might sell faster and at a higher price because of it. On the other hand, especially in the current market, installing a home theater for the sake of having a home theater as a selling point might not prove a good return on investment.

What is home theater installation?

Home theater installation can mean many things, but primarily it’s taking extra space in your home and turning it into a high-tech entertainment center. This could mean anything from installing a large-screen TV, a sound system, and some comfortable recliners to replicating a movie theater or even building a separate structure that includes a screen and projector, as well as multiple theater-style seats.

Home theater installation hardware

A home theater is going to require you to install high-tech gadgetry of all kinds. At the very least you’re going to need a sound system that projects well to give you a great experience. Most home theaters have screens and projectors installed, as well as theater-style seating.

People Enjoy a Home Theater.

Who does home theater installation?

Because home theaters require a lot of high-tech devices, you’ll want to make sure everything works just right. For that, you’ll need the help of experts. When it comes to expert home theater installation and repair in Long Island, NY, few professionals can outmatch the team at TotalTech Repair. Begin immersing yourself in an entertainment experience today by calling (631) 517-0021.

How do I set up a new desktop computer?

desktop set up

What should I do first with a new computer?

Technology is a wonderful things these days. Until your computer screen goes blue. Oh no, the dreaded blue screen. If you’ve used computers very much at all in the past 20 years, you know what I’m talking about. When that blue screen appears, there isn’t much to do except buy a new computer. Then you have to deal with a new computer setup, and while it really isn’t that complicated, many people still struggle with the process. 

When you work for a company and have an office computer setup need, there is typically an IT team that does the computer setup for you. When you work for yourself, or you work remote for a company from your home, you usually have to do your own computer setup. Or the other option is to pay big money for a computer guru to come do it for you. In this article today, we’re going to answer some common questions about computer setup and share some computer setup ideas with you. 

No matter what brand of computer or what operating system it comes with, there are four essential things you need to do for your computer setup. These need to be completed before you start surfing the internet or playing game, and you don’t need to be a computer geek whiz either: 

  • Install an Anti-Malware Program: The last thing your new computer needs is malware infection. Installing an anti-malware program must be the first thing you do, because as soon as you connect to the internet, your computer is vulnerable. Chances are, your new computer has one installed already, but it will need updating. After your computer setup is complete, look in the settings and click on update the definitions, then follow instructions.  
  • Install Updates: Yes, for what you pay for a computer, you would think it comes all updated and ready to go, but nope, that isn’t how it works. Because companies like Microsoft release updates almost daily, the time your new computer was sitting on a shelf waiting for a new owner, there were updates being released. The update will likely have driver updates that you’ll need to install for any of your hardware to work, including the keyboard, mouse, speakers, or computer setup with tv, any type of peripherals. There are free driver update tools available that you can download that will get this all done for you automatically. No matter how you do it, your new computer setup will need to have these updates. 
  • File Recovery: This is critical when doing your computer setup, even though you haven’t even used your computer yet. Installing it now before you need it because if you install after you’ve accidently deleted files may not get them. 
  • Uninstall Programs: Confused? Read on for explanation. Computers come from the manufacturer with software loaded on them, and it is usually promo advertising and stuff that you’re not going to need or want. The more programs that are on your computer, along with the stuff your computer setup is downloading, the faster you’re going to run out of memory. You can remove them one by one through the control panel or use a free uninstaller tool. 

What do I need to set up my PC? and How do I connect my desktop?

Getting a new computer can be exciting, dreadful, but exciting all at the same time. It isn’t an exact science, but the computer setup is the most dreaded part. That is because you know that if you don’t do it right, or you skip something, you could experience some problems later. Here we offer step-by-step instructions the most efficient and safest way: 

1 – If this computer setup is an upgrade computer, copy the files you need or want on the new computer using an USB flash drive. When your new computer setup is complete, you can then copy those file onto the new unit. 

2 – Unpack your new computer, carefully removing the packaging then follow the manufacturer’s computer setup instructions. Most have a picture step-by-step guide in a fold-out poster style today. If this is a desktop PC, you’ll need to unpack the keyboard, monitor, and mouse to, connecting them as indicated on the fold-out poster. 

3- Turn the modem and router on and make sure the Internet is connected and on.  

4 – If your computer setup without Wi-Fi and going to be hardwired to the Internet, use an Ethernet cable to connect your PC to the router or modem if you aren’t using a router. 

5 – Turn the power on to your new PC and follow the initial Window setup prompts to complete your computer setup. 

6 -Follow the steps we provided above about installing anti-malware and anti-virus protection, uninstalling unwanted pre-loaded software, run the updates, and other items we mentioned for a new computer setup.         

What are the steps in starting a computer?

Computers are a part of everyone’s lives today, whether you want them to be or not, and computer setup can be daunting for many. Here are some general steps, along with the information we’ve mentioned here already, to get your new computer setup and going:

  • Locate the power button on the tower PC and press it. The computer will go into a boot up process and well tell the computer what to do when. 
  • The operating system will load during this process. Some computers will load faster than others. 
  • Login to the operating system if you have it set up with password protection. If you don’t, the computer will boot up into desktop.

At this point, your computer setup is done, and you should be ready to start surfing the internet, working on your term paper, or playing Candy Crush.  What if your computer doesn’t power on? Check all the cables are connected and all the plugs are securely plugged, and power strips are turned on. 

If your computer turns on, but isn’t doing anything, check that the monitor is connected to the tower and plugged into the electricity. If you still aren’t getting anything, you’ll need to get some experienced help from a family member, friend, or take to the store where you purchased it. 

If the operating system doesn’t load, that could be a corrupt operation system. This comes from a virus (this is why you need to download a virus protection immediately). It could also be a faulty driver or hardware failure.  Regardless the problem, it is going to need professional help to get your computer setup completed. 

Person enjoying desktop after set up

What is the best PC setup?

With COVID-19, many of us found ourselves working from home and unprepared for that task. Some companies had computers issued to employees and delivered to them, but this left you doing you own computer setup.  This includes the furniture as well as the technical stuff. We are going to provide a list of things you need to consider acquiring just in case this stay in place goes on longer.

  • A suitable desk and comfortable chair
  • Fast internet connection
  • Audio and video  equipment for those Zoom meetings
  • Fast and responsive hardware and peripherals

Working from home, there are three components that are important for most people: a CPU, RAM, and SSD. These are the backbone of a computer setup that is fast and responsive to make those deadlines. If your job is heavy in graphics, you need a good GPU too. 

Headphones and microphones, or headsets that have both, can get expensive. If this is coming out of your wallet, don’t go cheap just because its cheap, but you don’t have to take on a second mortgage either. 

Now that you have directions and instructions how to get your computer set up as well as how to setup a work from home station, you’ll be able to handle your own IT calls before you know it! Call (631) 517-0021 today for help with your desktop in Long Island, NY.

Can I Set Up My Own Universal Remote?

Tv universal remote

What is a universal remote and why do I need a universal remote? 

How many times have you lost the remote control to your television, or any device with a remote control? They get shoved between the cushions, dropped, and kicked under the sofa, or accidentally thrown away. I have even found the TV remote in my pocket later in the day while at work! Sometimes they are lost forever though and that is why we are thankful to have the universal remote, setup can be done for the TV, cable box, even the stereo today. 

A universal remote can be the savior of your sanity! This is a handheld unit that when programmed and setup can control your television, cable box, surround sound, and other audio/video devices. A universal remote setup can work on any brand, even if the television is one brand and the surround sound is another brand. 

Why do you need a universal remote control? Well, we can’t really say you ‘NEED’ one, but imagine how much easier it would be to have all your audio and visual equipment operated with only one remote? A universal remote setup can do that for you. Gone are the days that you a ‘remote boat’ like Robert gave Frank for this 65th birthday. 

Do universal remotes work on any TV?

There are universal remote setup that is compatible with numerous devices, and there are even mobile apps you can use as a remote control until you buy a new one. Most universal remotes setup works with televisions, cable boxes, Blue-Ray and DVD players, and other peripherals including streaming devices and gaming units. 

Now, do all universal remotes setups work on all brands of these devices? No, you’ll need to read the packaging of the remote control to see what brands of devices are compatible to which universal remote setup. 

Can you program any remote to any TV? 

With a modern UNIVERSAL remote, setup with any television is probably possible. Once a universal remote setup is for a certain television, it will not work on the previous television the remote control setup was create for, UNLESS the two televisions are the same brand. 

A remote control setup with a brand name like LG, Samsung, Sony, etc., cannot be used as a universal remote, setup is only for the television that was paired with that remote control, thus why those are not considered “universal”. Another point to make is that not all new television will work with an older remote control. Usually every 10 years or so, the manufacturers change things, making that impossible. Don’t throw away your old remote until you know that for sure though! 

How do you program a universal remote control code?

Not everyone will know ow to setup a universal remote and luckily, you don’t have to because the universal remote manufacturers include the instructions to do that! It can seem like a long, tedious process, but over the last few years, they have made it easier and easier. The basic steps for universal remote setup will be something similar to this: 

  • Locate your television or other device Brand Code from a list that will be included with the Universal Remote Control. 
  • Press and hold the button for the DEVICE you’re setting up. 
  • When the LED light for that button lights up and stays on, keep holding it down. 
  • While holding that button, press the POWER button and hold it down.

How do you program a universal remote without a TV?

No, you need a television to know what codes to use for the universal remote setup process. A universal remote setup is possible with the television turned off, although it is recommended to have it turned on. 

universal tv remote aimed at tv

How do you program a One for All universal remote?

Depending on the brand you purchase, every universal remote setup could vary, but these are basic steps that most universal remotes will have, which will be based on what brand of devices you need the universal remote setup done. The package will have the universal remote setup steps, including a list of the device brands the remote supports. After finding the step-by-step instructions for your universal remote setup, follow the steps as indicated by the manufacturer’s instructions. 

What happens if you lose the instructions for the universal remote setup? Today, we have the internet and there isn’t anything you can’t find instructions on. If you don’t know the brand name of the universal remote, do a generic search. 

A universal remote setup isn’t going to be as complicated as you may think. Each and every year, manufacturers of remotes, televisions, DVD players, and other devices make this process a little bit easier. If you can’t find the info you need on the internet, find the manufacturer’s phone number or website, and ask for assistance. Need help with your universal remote setup in Long Island, NY? Call (631) 517-0021 today.

How can I fix my laptop screen?

cracked laptop screen

When the laptop breaks

Desktop computers are all but obsolete today. Everyone has moved on to using laptops, Smartphones, iPad, and other mobile means of accessing the internet.  What about when something happens to these devices? The chance of dropping your desktop computer screen and cracking is highly unlikely, but a mobile device or laptop screen can get cracked easily. 

There are storefront repair places all over the place that can fix the screen on your Android, iPhone, or iPad. You may even be that person that buys the extended warranty to cover such things. Laptop screens though, they seem to be a different breed that layman don’t grasp. Is a laptop screen cracking the end of life for this valuable piece of equipment? 

Why is my laptop screen glitching?

Any type of computer problem can be a headache, and a flickering or glitching laptop screen is the worse. Your productivity is slowed down or if you’re watching your favorite show streaming, the cinema experience is dampened. Don’t even mention the headache you get from trying to work with a laptop screen can barely see! 

If your laptop screen is flickering, does this mean it is the end of life or weeks in the PC repair shop? Maybe not – read on for a few things that could be causing this problem that you may be able to fix yourself.

  • Incompatible App: Laptops are wonderful because you personalize yours, making it unique, which can often require downloading apps and programs. There are certain cases where the parameters and specs of these apps and programs are too much for your laptop screen to handle. Try deleting them one by one and see if that helps. When you find the one that stops the flickering, add them back one by one and make sure it wasn’t a combination or multiple ones causing the flickering.
  • Display Drivers Outdated: Do you toggle through those Windows software updates? Maybe you don’t have time to wait for it to update? Or do you constantly put your laptop to sleep instead of shutting down?  Those habits could be keeping your laptop screen from getting driver updates. If the internal devices of your laptop are malfunctioning, the display resolution suffers, the internet connect becomes glitch, and that laptop screen begins flickering. Make it a routine to turn your laptop off at least once a week so that it can get those much needed updates. 
  • Damaged or loose wires: The clamshell form of the laptop computer revolutionized the working world. Taking all your business with on the road, getting updates, sending out emails and processing orders while sitting at the airport or a coffee shop – wow! Unfortunately, it is that rigorous lifestyle that your laptop may take the toll. The bumping it around (even in the well-padded laptop case), carelessness when opening and closing it, the accidental drops or almost drop, they all can play havoc on the physical condition of the laptop. The wires that connect the laptop screen to the keyboard chassis can get damaged or come loose overtime, resulting in a laptop screen that flickers. 

Check this by closing and raising the screen repeatedly to see if there is flicking with movement. If you notice flickers at certain angles, then you probably have some internal wiring issues.  Take it to an authorized repair center and maybe they can fix it. 

Can a laptop screen be replaced?

Many times, yes, when your laptop screen goes bad, it is replaceable. A cracked or dying laptop screen doesn’t mean you have an overpriced paperweight. A new laptop screen can cost around $100, depending on the brand and model. A techy DIY person can do their own replacement or have a computer shop to it for around $300, which should include the cost of the screen.  Yes, you’re going to pay for their experience and knowledge – but you’ll also have a guarantee on the work. 

Is it worth fixing a laptop screen?

You know how HVAC professional have a formula that can help you determine whether repairing the unit one more time worthwhile?  There is that same type of formula for determining if your laptop screen is worthwhile. 

The general rule of thumb for the worthiness of a laptop screen or monitor repair, or any repair, is when it is more than 25% of the original  price you paid for the unit. cost. So, a $500 laptop purchase and two years later the laptop screen cracks, any quote over $125 is too much. 

Is it better to repair or replace a laptop?

If a laptop can be repaired for under 50% of what you paid for it originally and it is less than two years old – repair is the better option. Any laptop over three years old and a repair cost that is more than half of what you paid for the unit, decorate your new paper weight, and buy a new one.  Before you decorate it for a paperweight, the store where you buy your new one may offer some sort of trade-in just to keep the unit out of the landfill. 

laptop screen repaired

How many years should you keep a laptop?

If you’re asking me, a freelance writer, I say keep it till it goes toe up!  However, manufacturers typically recommend replacing it every three to five years because that’s when you’re going to get the latest and greatest. A consumer laptop usually last three to four years while commercial grade laptops last up to five years. That five year mark is usually the end of any extended warranty. When you need laptop service, reach out to the professionals at TotalTech Repair by calling (631) 517-0021.

How Can I Detect a Virus on My Computer?

A Woman Discovers a Virus on Her Computer.

How can I detect a virus on my computer?

Computer viruses can affect your computer in different ways. The best way to detect a computer virus is to have antivirus software installed and run its virus scanner. The software, however, must be regularly updated to protect your computer. Antivirus software is also a necessity for virus removal. Viruses commonly expose themselves in the following ways:

  • Pop-up windows that are unexpected.
  • Slow performance or start-up.
  • Excessive noise or other strange activity from hard drive 
  • A sudden decrease in storage space.
  • Files suddenly go missing or are deleted.
  • Constant crashes and error messages.
  • High activity on the internet even when you’re not using it.
  • Hijacked emails or instant messengers that send unwanted messages to friends.
  • A slow browser or browser gets redirected.
  • An attack on your security software that prevents you from opening or installing it.

For expert virus removal and virus protection software in Long Island, NY, contact the team at TotalTech Repair. We’ll make sure your computer is totally protected. Call us today at (631) 517-0021 to find out how we can help.

Will resetting PC remove viruses?

As a last resort for virus removal, you can run a factory reset on your computer. Doing so will remove all but the most persistent viruses from your machine. That’s because a factory reset destroys all the data currently on your computer and restores the computer to its original factory settings. But, if you run a reset and then install your old data from back-ups, the viruses may be restored as well. To prevent this, you will need to run an antivirus program on your back-up data so viruses can be removed.

How can I delete virus from my computer without antivirus?

Virus removal can be accomplished without antivirus software. One way to do so is to perform a factory reset on your computer. This will remove most viruses and other malware, but it will also remove all your current data. You can also manually delete viruses from your device, but this means you have to search through individually infected drives to delete suspicious files. This method could potentially harm your computer if you are unsure about what you’re looking for or accidentally delete the wrong file. You can always get help from professionals like those at TotalTech Repair to safely and effectively remove viruses from your computer. We also highly recommend antivirus software to protect your computer.

How do you remove a virus on your computer?

On PCs, if you have antivirus software on your machine, virus removal is a fairly easy process. If you don’t have antivirus software, it’s recommended so you can safely remove viruses and other malware that can harm your computer and others. Follow this process to get rid of a computer virus:

  • Install antivirus software and virus scanner if it’s not already installed.
  • When removing the virus, disconnect from the internet.
  • Turn your computer on in safe mode.
  • Use Disk Clean Up to delete any temporary files.
  • Run the virus scan.
  • If the virus scan detects any viruses, delete or quarantine them, and rerun the scan until all viruses are detected and removed.
  • Take your computer out of safe mode and reboot it, running it as you normally would.
  • Protect your system further by changing your passwords, especially if you believe they’ve been compromised.

Virus removal for Mac

It’s a misconception that Macs can’t get viruses. Although fewer viruses are developed that attack Macs, they can be affected by those that do specifically target them. Virus removal for Macs is a bit different than for PCs. If you think your Mac is affected by a virus you can remove it following this process:

  • Shut down the software or application that may be affected.
  • Search for Mac viruses like MacDefender or MacSecurity on the Activity Monitor.
  • Click Quit Process if you find one of these viruses.
  • Drag these files into your Trash and then empty the folder to delete the virus.
  • Check to see if all software and apps are up to date.

What is best virus removal software

Several virus removal software brands exist on the market today. Among some of the highest-ranked include:

  • Malwarebytes Anti-Malware
  • Avast Antivirus
  • Kaspersky
  • Panda
  • F-Secure

What is a virus removal service

Even if you have antivirus software installed on your computer, it may not stop every virus or piece of malware infecting your computer. You may want to get help from a virus removal service like TotalTech Repair to make sure your computer is completely free of viruses. Our team can delete even the most malicious viruses and malware, and make sure you’re machine is protected from now on.

Is System32 a virus?

A few years back there was a hoax claiming System32 was a dangerous computer virus. System32 is actually vital to your Windows operating system. Removing it will cause your computer to stop working and the whole operating system will have to be reinstalled. If this hoax or any similar message is received, ignore it. Never delete the System32 file.

A Virus Detected on a Computer.

Virus removal near me

If a virus has infected your computer and you need expert virus removal in Long Island, NY, get help from the professionals at TotalTech Repair. We can safely and effectively remove some of the worst viruses and other malware around and provide reliable protection from further attacks. Call us at (631) 517-0021 to get help today.

What Does Managed IT Services Mean?

An Engineer Tests a Network.

What does managed IT services mean?

While it might be ideal to have an in-house IT service, it may not be feasible in all situations. In fact, for a smaller business, it may be way too expensive. Still, information technology services are essential to any business. One solution businesses discover is managed IT services. This means you outsource your IT to a dedicated technology company that provides all the support you’ll need when you need it. They’ll be able to continually monitor your systems and troubleshoot your problems. You can get everything from security services to installing software and backing up files. The services they offer can be customized to fit your needs. This solution is often highly cost-effective as well. If you are looking for managed IT services in Long Island, NY, the team at TotalTech Repair has highly skilled professionals that will keep your system working at optimal levels all the time. Find out how we can help by calling (631) 517-0021.

What is included in managed services?

Managed IT services will vary depending on the needs of individual businesses, but most will revolve around the following services:

  • Connectivity
  • Monitoring the network
  • Security 
  • Creating virtual platforms or virtualization
  • Disaster recovery

Other services may include providing a help desk and technical support as well as communications services like VOIP or videoconferencing or even installing software and backing up files.

Why use managed IT services

Whether you have a small business or large business, you might want to think about incorporating managed IT services. You may be asking, “What are the benefits of managed services?” Here are several factors to consider when deciding whether a managed IT service is right for your business.

Managed IT services pros and cons

Pros

  • Cost savings: In-house or outsourced on-demand IT professionals usually cost much more than managed services
  • East-to-predict budgeting: Managed services set a standard monthly fee.
  • Full expertise: You’ll have access to a variety of IT professionals for any service or circumstance.
  • Skilled technicians: Managed services tend to have highly-qualified personnel with a great deal of experience.

Cons

  • Potential downtime: If technicians aren’t available for troubleshooting, you may have periods of downtime.
  • Security risks: You have to make sure you can fully trust the managed service as they will be managing your security and possess large amounts of information and data about your company.
  • Objectives misaligned: You have to make sure the IT company has the same objectives as your company.
  • Limits in flexibility: You may be required to use the IT company’s proprietary software.

Managed services vs outsourcing

Managed IT services are much different than on-demand outsourced services. On-demand services are just that: When you need to have software upgraded, for instance, or there’s a problem in the network, the outsourced services will fix the problem or provide the upgrade, and you will be billed for those services only. You will be billed for each service requested. The outsource service does not manage the service beyond that. A managed service will keep track of everything and just charge a monthly rate no matter how many times you request service. 

What is a managed services model?

A managed services model is another term for managed IT services. Under this model all technology decisions are outsourced to the IT company, as long as those decisions fit within the parameters the business set. With other outsourcing models some technology decisions are kept in-house while others are farmed out. For instance, if your company uses a service cloud based Software as a Service some aspects of this service such as functionality will be managed in-house. With managed services, all aspects of the service are managed outside of the company.

How do you manage managed services?

Managed IT services must, of course, be managed themselves for everything to function correctly. One key to managing the managed service is to have a standardized ticket process. Don’t develop a different service process for each customer. A varied ticket service process will only create delays in service. Also, all team members should be held accountable to the customers they serve. They should be able to respond promptly to their clients and work closely with them until problems are resolved. Make sure you are doing more than keeping in touch with customers via phone or email. Have a “customer responded” metric in place that flag tickets and can only be cleared manually. It’s also good, if possible, to require service technicians to respond to all customer tickets before the end of work shifts. 

Am IT Manager Resolves a Problem.

Managed IT services near me

If you need reliable IT services but going in-house is not budget-friendly, you might want to consider managed IT services in Long Island, NY. TotalTech Repair can set your business up with an experienced team that will be able to manage all your technology needs. Find out how we can help or begin the process of setting up services with us by calling (631) 517-0021.

Why is cybersecurity important?

cyber security

What is the use of Network Security?

Most people may hear about network security through movies, shows, or mentioned in an add on the radio, but never really consider what it means. At present, however, one in four Americans will personally know someone that will fall victim to cybercrime. Cybersecurity refers to the measures you take to defend yourself against such crimes. Network security for that matter includes the measures a person takes to protect their personal network of electronic resources. That means a person secures their personal devices by using both software and physical means. Measures for that can include anything from putting a password on your computer to customizing everything centered around your online use in both physical and on the internet. 
The importance of network security for that matter cannot be understated. Being that it has the potential to prevent a hefty amount of cybercrime that can affect a person personally and professionally. Practicing a modicum of security, such as putting a password on a regularly used electronic device or router can turn away many potential threats to you. Your home is where you should feel safest and when you practice network security it truly can be just that. When living in Long Island, NY and needing network security, consider TotalTech Repair. With one call to (631) 517-0021 you can have your questions answered about cybersecurity and set up an appointment with our network security services.

What are the 3 Principles of Information Security?

There is a mental way of thinking about cybersecurity and network security in what was known as the six atomic elements of information but is now known as the CIA triad. The CIA triad refers to the three principles of overall information security of which includes: 

  • Confidentiality 
  • Integrity 
  • Availability

Each of the three points of the CIA triad directly applies to network security with each term having a relatively direct meaning. Confidentiality covers the measures a person takes to shield their systems from those that have malicious intentions for your data. Integrity offers a general term for protections against edits and the removal of the necessary information. Availability means accessibility to your information and how easy it is to get by you. 

A computer security risk is an issue or breach that compromises any of the trifectas. These don’t necessarily include a compromise of network security, but can either lead to it or in some cases is a breach. Cutting down on risks by keeping your private devices protected by a password and accessible only to you is a good start.

What are the 4 types of networks?

Something to consider when working on cutting down your computer security risks is to understand what a network is. A computer network is the telecommunications network that unites devices between nodes. The four different types include:

  • WAN – wide area network
  • MAN – metropolitan area network
  • LAN – local area network
  • PAN – personal area network

Top to bottom, the list covers a massive area to a relatively small area. While WAN and MAN networks are meant for mass amounts of people, that means that you personally are broadly responsible for the network. You can, however, protect yourself by taking measures to beef up the security of the device connected to the larger networks. Using a system like a VPN (virtual private network), keeping the device close, and not joining any wifi spots that are unguarded or you do not completely trust. 

LAN and PAN are however easier to control and can be guarded almost as well as your own devices. Some of the best methods do include software that can warn you of potential threats, VPN’s, firewalls, and physically putting in hardware while also securing its safety on your property. It also helps to create a guest network that people needing to use your computer can access while under your supervision. This will limit them on what they can do while also keeping the data in your account safe. 

Many security risks that affect networks, in general, come in the form of viruses, malware, malicious programs, and phishing. The primary methods these threats enter your network and systems through is by email as well as physically to the device. When proper care is taken on both fronts, you can have better network security. 

cyber security

What are the basic concepts of network security?

For those unfamiliar with network security and cybersecurity, the basic concepts cover who has access to the devices, the updates occurring on the program on the device, what software and hardware are installed to protect it, and what is filtered out from what the user can see. Basically, these are measures a person can take to protect their personal devices and can be used as a checklist to make sure you are practicing network security safety. It takes into account all of the security measures mentioned as well as computer securities taken as well. Computer securities in network security is the protection a person takes to defend their personal device against breaches and theft. When you need computer services in Long Island, NY, consider TotalTech Repair. Call (631) 517-0021 today to schedule your appointment.

How Much Does it Cost to Repair a Mac?

apple computer repair

How Much Does it Cost to Repair a Mac?

It can be difficult to understand the approximate costs to repair a damaged computer and to be fair, the prices can vary from location to location across the United States. Generally speaking, the Apple website does have a few standard estimates for various fixes for your Macbook computer. For an out of warranty fix for a sixteen to thirteen-inch Macbook Pro with retina display, the cost is $199. For a fifteen and thirteen inches Macbook Pro, the cost is $129 dollars, and a vintage 17-inch MacBook Pro has an out-of-warranty cost of $179.

How Do I Fix My Mac Computer?

If you are wondering how you can fix your Mac computer, the first step you should undertake is troubleshooting. If you see an error message, jot down what the message says or take a snapshot with your cell phone. If you have access to another computer or mobile device, you can conduct an internet search to discern common Mac error messages. At this point, it’s also important to do a little detective work. When did the problem start? Was it after installing a new program? Was a new app downloaded? After you have noted these clues, make sure that all of your software is up to date on your computer. Make sure that you are running the latest version of macOS.

Can I Take My Mac to the Apple Store for Repair?

When it comes to residential computer services, it’s important to ascertain the best company to utilize. If you are contemplating taking your Mac to the Apple Store for repairs, there is a standard protocol. Apple-certified repairs are performed by the Apple company. The first thing you will do is send your product to an Apple repair center. In order to do that you will need to start online, or give the Apple company a call. You can also visit an apple authorized service provider. Apple Authorized Service Providers have been selected to give clients a great array of options from nearby locations. All the repairs are done by technicians that Apple trains so that customers can receive the same quality of service that customers receive from Apple.

How Long Do Macs Usually Last?

Macs have an average typical lifespan of five years. Macs will usually function for longer than five years, thankfully. However, if a Mac breaks after five years, the cost to repair it may be significantly more than the consumer expects. In such cases, it’s important to consider whether purchasing a new computer is the best choice. A new computer may cost more, but it will run more efficiently and have new features that are optimized for many different reasons.

Do Macs Last Longer than PCs?

Across the board, laptops have an average lifespan of about five years. Most computer experts and technicians agree that after the span of five years, it’s simply more cost-effective and efficient to get a new laptop due to advances in technology. Accordingly, many experts agree that Macs and PCs last about the same amount of time. It will always be important for software companies to have rigorous quality standards and good technological maintenance features in order to ensure that customers receive a quality product that is guaranteed to last five years or more.

In-Home Apple Computer Repair

Depending on your location, you may be able to have many different computer repair places available. That’s why it’s important to do just a little bit of research beforehand. Having a good list of companies to go to for your computer repairs and your home repairs is optimal. Please be sure to research reviews and speak with an associate of the company beforehand. That will give you an excellent view of what the company is really about, and whether you would like them to do your apple computer repair.

Where to Get Apple Computer Repair

There are many different places for you to get apple computer repair. As previously mentioned, you can utilize the Apple protocol and go through their technicians. If you would like a local Apple computer repair, please be sure to conduct a little research on the computer repair companies in your area.

Apple Computer Repair in my Area

If you’re wondering whether or not you can get reputable computer repair, it’s important to first review the services that are required, and then the certifications of your potential computer technician. A good computer technician will be insured, and have a long history of relevant service successes.

apple computer repair

MacBook Pro Screen Repair Without Applecare

If your Macbook Pro screen display needs repair, and you don’t have Applecare, you will want to know the potential cost. It is relevant to consider the rules for out-of-warranty service. Repairs are considered out of warranty when the Apple display is over a year old, or if the product has an issue that’s not covered under warranty. For further details, please be sure to contact a service representative.

If you think you need apple computer repair in Long Island, NY, call TotalTech Repair at (631) 517-0021 today. Our staff would be happy to help you receive qualified assistance.

How Much Does Computer Repair Cost?

Computer repair services can help get your business up and running

How Much Does Computer Repair Cost?

Many computer technicians offer services that include visiting your place of business and administering assistance for computer issues. These services come in at an average of sixty-five dollars an hour. This is based upon estimates taken across the United States, estimates that vary from coast to coast. Hopefully, the computer problem can be fixed quickly, but if not, the price may escalate. One of the things to be aware of is keeping on top of roof repairs if you own a commercial property. Please make sure to contact a roof repair company that has your best interests in mind. Such companies are insured, and appropriately licensed according to the parameters of their state.

How Much Does a Computer Technician Charge Per Hour?

On average, computer repair has an hourly rate of sixty-five dollars an hour. If you do hire a computer repair technician to administer services, the overall price tag could vary between fifty dollars and one-hundred and fifty dollars. It is imperative to note that the cost of a computer repair can vary dramatically by region and zip code. Business computer services for Mac and Dell computers can greatly assist if your computer network has been infected with a computer virus. With regard to how much a computer technician charges per hour, it’s important to consider averages. 

What Degree Do I Need to Fix Computers?

As of today’s date, in order to become a computer repair technician, an individual requires at least a high school diploma. It is true that many computer repair technicians have a two-year associate’s degree from an accredited college. In order to be accepted as an employee in many shops and organizations, a computer technician is also required to have an A+ certification.

Can Harddisk Be Repaired?

Before initiating any repairs on your hard drive, please make sure that the issue itself is with the hard drive. An experienced and certified computer repair specialist will help you find out if your hard drive is broken, and will repair it. Using Windows’ tools is a fine way to check what state the drive is in. To use the tool, CHKDSK from the control panel (run menu.) Using the options /r and /f, the hard drive is analyzed track-by-track. As previously stated, it is best to consult with an expert before repairing your hard disk.

What Does a Computer Repair Technician Do?

A computer repair technician can perform many services. Please review the following list to find out more about the provided services. 

  • A computer repair technician maintains and repairs computers and servers.
  • A computer repair technician can build and configure new hardware.
  • A computer repair technician can update software packages and can create and maintain computer networks.

What is Computer Repair Services

Computer repair may be identified and defined by the process of identifying, troubleshooting and resolving problems with a malfunctioning computer. These technical and computer repair services are part of a broad field that utilizes many tools, techniques, and procedures. Alternatively, computer repair has been recognized as PC repair.

Computer Software Repair Services Near Me

Are you in need of computer software repair? In order to build a list of resources, conduct an exhaustive internet search. Identify if there are more than three resources near you. Please feel free to not only investigate the caliber of the reviews but also whether or not they specialize in the brand of computer you possess. A good computer repair shop will be friendly, work with you, and be upfront about their services and pricing. There’s a lot that goes into computer repair, which is why it’s important to select the right company.

Computer Repair Services at Home

If you run your business at home, you may wonder whether computer repair services are accessible for you. In fact, there are many computer repair technicians that will come directly to your home or business and administer help. In order to find out whether or not a computer repair company will come to your home, there should be information posted on their website. If for some reason this information is not posted on their website, a phone number should be posted. You can then call the number to speak with a representative of their company. 

Computer repair services can enable your laptop to function properly.

Dell Computer Repair Services Near Me

Dell computers are very popular in many workplaces. If your Dell computer is exhibiting problems, you should have a large bevy of resources available to you. This is because the Dell brand is popular and the process of repair is fairly straightforward. In order to find out whether or not a computer repair company will be able to serve your computer repair needs, please give them a call.

Would you like to schedule an appointment? Our friendly operators at TotalTech Repair are available now at (631) 517-0021. Discover more about our computer repair services in Long Island, NY.